Privacy Policy
Last Updated: January 2026
Lightforce Design Industrial Engraving ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit lightforcedesign.ca the "Website." By using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping address, and any other information you provide when making a purchase or inquiry.
- Non-Personal Information: IP address, browser type, device information, and usage data collected automatically through cookies and similar technologies.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and manage our services, including order processing and customer support.
- To improve our Website and user experience.
- To communicate with you regarding updates, promotions, and customer inquiries.
- To comply with legal obligations and protect against fraud or security threats.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information with:
- Service Providers: Third-party vendors that help us operate our Website and process transactions.
- Legal Compliance: When required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
5. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Under Canadian privacy laws, you have the right to:
- Access and correct your personal information.
- Withdraw consent for marketing communications.
- Request the deletion of your data, subject to legal limitations.
To exercise these rights, contact us at sales@lightforcedesign.com
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our Website after updates constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Lightforce Design Industrial Engraving Inc.
36642 Farina Road
sales@lightforcedesign.com
604-200-0481